Frequently Asked Questions
Everything you need to know about your GRUV Entertainment experience.
What types of physical media do you sell?
We specialize in a wide variety of physical entertainment, including 4K Ultra HD, Blu-ray, and DVD releases ranging from the latest blockbusters to timeless cinematic classics.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the contiguous United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for opened media?
To be eligible for a full refund, items must be returned in their original, unopened shrink-wrap within 30 days of purchase. If a disc is defective, please contact our support team for a replacement.
Do you offer international shipping?
Currently, GRUV Entertainment primarily ships to addresses within the United States. Please check our shipping policy page for any recent updates regarding international destinations.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like PayPal.
How can I track my order?
Once your order is processed, you can track its progress by clicking the link in your shipment confirmation email or by logging into your account dashboard on our website.